Tour Travel Options

Whilst each tour will have its own specific travel information, and if you have something else in mind (like a group pick up) or have any questions please get in contact with us as anything is possible, but in general we have three standard travel options.

Drive yourself to Barham, NSWIf you wish to arrive by car you can access your room at the Barham Riverland Motel any time after 2pm of the arrival day. Your car can be parked outside your room. Departure by 9.30am on the departure day.
NSW Residents: Deniliquin Pick-Up / Drop-OffUse your free travel passes (or pay for First Class) to book a return ticket to Deniliquin on the Sydney to Melbourne XPT. Get on the XPT from your applicable station, and at Wagga Wagga station your luggage will be transferred to a Country Link coach to continue your journey to Deniliquin. We will pick you up at Deniliquin and transfer you to the Barham Riverland Motel - this final transfer is included in the tour cost. On return this works pretty well the same way in reverse. Dependant on the departure day, the country link coach will take you to either Wagga Wagga or Albury to transfer you onto the XPT - this would be advised when you book your return ticket. NOTE: One standard size suitcase per person, the maximum weight is 20kgs. Overweight luggage may be refused by the driver.
VIC Residents: Kerang Train Station Pick-Up / Barham Coach Stop Drop-OffUse your free travel pass, or pay for first class and jump aboard the Melbourne to Swan Hill line departing Southern Cross Station to Bendigo, then transfer to a coach to Kerang Station where you will be met by our driver to be taken to Barham Riverland Motel - this final transfer is included in the tour cost. Public transport from Melbourne to Kerang occurs multiple times per day, however we only pick up once. This specific time will be noted in your tour itinerary. Please ensure you are booked on the correct route as advised in that itinerary. If you select a time other than that noted this must be pre organised and there is a fee of $50 per person. On the departure day our driver will take you to the Barham Coach Stop to catch the coach direct to Southern Cross Station or your applicable stop along the way. NOTE: One standard size suitcase per person, the maximum weight is 20kgs. Overweight luggage may be refused by the driver.
Other OptionsTravelling from somewhere else? Find public transport timetables confusing? Would you like a group pick-up? Please get in touch as we will endeavour to help in any way possible. In some cases we can even book the ticket on your behalf! Give us a call or email so we can have a chat about the options.

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Terms & Conditions for our tours

Booking Process

'Planning your next adventure has never been easier! Follow our streamlined booking process to secure your spot on a memorable tour. Here’s how to get started:

**Step 1: Confirm Availability**
Begin your journey by reaching out to us! Give us a call or send us an email to check the availability of your preferred tour, date, and to get the latest pricing details. Our friendly team is here to assist you in making the perfect choice for your adventure.

**Step 2: Secure Your Booking**
Once you’ve confirmed your preferred tour and wish to move forward, we’ll set up a tentative booking for you! Please note that within **7 days** of this tentative booking, it’s important to complete and return your booking form along with your initial deposit. This deposit is necessary to hold your reservation and ensure your place is secured!

**Step 3: Acknowledge Your Deposit**
After we receive your initial deposit, you will receive a receipt from us! This receipt will include important information about the next steps, including the date for your upcoming payment.

**Step 4: Finalize Your Booking**
As your tour date approaches, make sure to settle your final payment **45 days prior** to the start of your adventure. Once this payment is completed, your booking will be officially confirmed, and you can start looking forward to an extraordinary experience!

Deposits

A holding deposit of $100 p.p. is due with the booking form, which is due within 7 days of placing your tentative booking. This holds your place.
• Final payment is due 45 days prior to departure date, and this confirms your booking. • Any booking made with less than 45 days of departure requires full immediate payment. BY PAYING A DEPOSIT OR MAKING A PAYMENT YOU AGREE TO THESE TERMS IN THIS FORM

Pricing

Please note that pricing is subject to change without prior notice. This means that individuals on the same tour may find themselves charged differently based on the time of booking. The prices that will be honored are those confirmed at the time you receive your booking confirmation, ensuring transparency and clarity before your adventure begins.

Cancellations

Understanding that plans can change, we prefer cancellations to be communicated in writing. There are cancellation charges associated with any changes you may wish to make. The further in advance you notify us of your cancellation, the more favorable the terms.
- For cancellations received more than 45 days prior to your tour date, a cancellation fee of $50 will apply, and the remaining balance will be refunded using the same payment method (except for cheque payments, which will be refunded via an Australia Post money order after deducting the money order fees).
- Cancellations made within 45 days of the tour date will unfortunately forfeit all payments made.
We understand that life is unpredictable, and that is why we strongly urge all travelers to secure comprehensive travel insurance. This will provide you with coverage in the event that cancellation becomes necessary on your part.
We appreciate your understanding and cooperation. Our goal is to minimize disappointments and create unforgettable experiences with certainty and peace of mind.

Ammendments by Murray Magic Tours

While we strive for accuracy in our information and itineraries, MMT reserves the right to make amendments when deemed necessary, particularly for safety reasons or due to circumstances beyond our control. In such cases, your acknowledgment of our authority to make adjustments is crucial. We will aim to provide comparable arrangements whenever possible, but please understand that no reductions, refunds, or compensation will be granted if changes arise in these situations. Your safety and enjoyment are our top priorities, and we appreciate your flexibility and understanding.

Minimum Numbers

All tours we offer have a minimum participation requirement. In the event that MMT has to cancel a tour due to insufficient numbers, we will ensure that you have options available. You will receive a full refund or the chance to transfer to an alternative tour of your choice. If the alternative tour happens to be less expensive, we will promptly refund the difference to you. Conversely, should the new tour incur a higher cost, we kindly ask that you pay the difference prior to undertaking the new adventure with us. Our goal is to communicate decisions regarding such changes at least 45 days prior to your departure, so that you have adequate time to plan accordingly.